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How to Build Audience and Drive ROI on TikTok

Make your short-form videos shine with tips from TikTok’s Performance Team.

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By
Lindsey Marlowe
Lindsey Marlowe
By M13 Team
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July 30, 2021
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2 min

TikTok is the new kid in the neighborhood of fellow social media giants Facebook, Instagram, and Twitter. Starting its journey as a karaoke app beloved by teenagers, TikTok has quickly transformed into the world’s most downloaded app, taking the world by storm with its quirky content that encourages all kinds of creative expression.

So how can brands reap the many rewards TikTok has to offer? From the app’s incredible reach (touting 800+ million monthly active users globally) to its low barrier to entry, there are lots of doorways for opportunistic growth that a brand can access.

At M13, we stay ahead of the curve so we can help our founders do the same, which is why we sat down with TikTok’s Performance Team to learn insights on the platform and users, best practices, and how their clients are seeing success.

Why TikTok?

TikTok is the leading destination for short-form mobile-first video and its mission is to inspire creativity and bring joy to its users. As the world’s most downloaded app, TikTok democratizes the ability to go viral as an immersive sound-on entertainment platform with untapped potential. The content on TikTok is not as polished as other platforms, and that’s by design.

How is TikTok unique to advertisers?

As of Q1 2020, TikTok is available globally and users are spending record amounts of time on the platform. And TikTok is not just for Gen Z—the user base has aged up significantly since the app’s inception.

It's also important to note that a substantial portion of TikTok’s audience is not active on other social media platforms. There's a massive untapped potential to reach new users.

How can brands make the most out of TikTok?

Rule #1: Don’t create ads, create TikToks. The team at TikTok emphasizes sound-on storytelling and encourages brands to lean into user-generated content. Putting spend behind a creative campaign that has the look and feel of an organic post, like UGC or a homemade video, is most effective for advertisers on the platform. TikTok users also tend to engage with coupons, vanity codes, special offers like free delivery, and the ability to leave reviews and return products with ease.

How can brands build awareness and drive ROI?

When it comes to building awareness and driving ROI, there are a few different tools and campaigns that you can take advantage of:

Self-Serve Auction: In terms of spend, TikTok has a low barrier to entry and competitive CPCs and CPMs. It's a great place for early-stage companies and small teams to get started as there is no minimum spend required.

Branded Hashtag Challenge: Drive mass awareness and engagement by creating a viral moment for your brand through a custom hashtag. Look at the #ChipotleLidFlip challenge as an example

Branded Effect: Provide a visual tool to enhance your brand’s storytelling. Choose customized Branded Effects powered by intelligent video recognition technology and take advantage of 20+ gestures and facial expressions applicable to trigger an effect. TikTok even supports 2D, 3D, and AR effects.

TikTok Creator Marketplace: No one knows TikTok better than a TikToker. Engage with TikTok creators directly in the marketplace to increase the reach and awareness of your brand.

No matter which strategy you choose, it’s a great time to test and experiment with how to drive brand awareness, customer acquisition, and retention through TikTok.Happy creating!

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Creative Solutions: The Ultimate How-To Guide [TikTok]

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TikTok is the new kid in the neighborhood of fellow social media giants Facebook, Instagram, and Twitter. Starting its journey as a karaoke app beloved by teenagers, TikTok has quickly transformed into the world’s most downloaded app, taking the world by storm with its quirky content that encourages all kinds of creative expression.

So how can brands reap the many rewards TikTok has to offer? From the app’s incredible reach (touting 800+ million monthly active users globally) to its low barrier to entry, there are lots of doorways for opportunistic growth that a brand can access.

At M13, we stay ahead of the curve so we can help our founders do the same, which is why we sat down with TikTok’s Performance Team to learn insights on the platform and users, best practices, and how their clients are seeing success.

Why TikTok?

TikTok is the leading destination for short-form mobile-first video and its mission is to inspire creativity and bring joy to its users. As the world’s most downloaded app, TikTok democratizes the ability to go viral as an immersive sound-on entertainment platform with untapped potential. The content on TikTok is not as polished as other platforms, and that’s by design.

How is TikTok unique to advertisers?

As of Q1 2020, TikTok is available globally and users are spending record amounts of time on the platform. And TikTok is not just for Gen Z—the user base has aged up significantly since the app’s inception.

It's also important to note that a substantial portion of TikTok’s audience is not active on other social media platforms. There's a massive untapped potential to reach new users.

How can brands make the most out of TikTok?

Rule #1: Don’t create ads, create TikToks. The team at TikTok emphasizes sound-on storytelling and encourages brands to lean into user-generated content. Putting spend behind a creative campaign that has the look and feel of an organic post, like UGC or a homemade video, is most effective for advertisers on the platform. TikTok users also tend to engage with coupons, vanity codes, special offers like free delivery, and the ability to leave reviews and return products with ease.

How can brands build awareness and drive ROI?

When it comes to building awareness and driving ROI, there are a few different tools and campaigns that you can take advantage of:

Self-Serve Auction: In terms of spend, TikTok has a low barrier to entry and competitive CPCs and CPMs. It's a great place for early-stage companies and small teams to get started as there is no minimum spend required.

Branded Hashtag Challenge: Drive mass awareness and engagement by creating a viral moment for your brand through a custom hashtag. Look at the #ChipotleLidFlip challenge as an example

Branded Effect: Provide a visual tool to enhance your brand’s storytelling. Choose customized Branded Effects powered by intelligent video recognition technology and take advantage of 20+ gestures and facial expressions applicable to trigger an effect. TikTok even supports 2D, 3D, and AR effects.

TikTok Creator Marketplace: No one knows TikTok better than a TikToker. Engage with TikTok creators directly in the marketplace to increase the reach and awareness of your brand.

No matter which strategy you choose, it’s a great time to test and experiment with how to drive brand awareness, customer acquisition, and retention through TikTok.Happy creating!

Resources we love

Creative Solutions: The Ultimate How-To Guide [TikTok]

How to Make Influencer Marketing Work for Your Startup

Get the most out of influencer marketing with these tips and tricks, plus avoid these rookie mistakes.

8 min to read

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The views expressed here are those of the individual M13 personnel quoted and are not the views of M13 Holdings Company, LLC (“M13”) or its affiliates.This content is for general informational purposes only and does not and is not intended to constitute legal, business, investment, tax or other advice. You should consult your own advisers as to those matters and should not act or refrain from acting on the basis of this content.This content is not directed to any investors or potential investors, is not an offer or solicitation and may not be used or relied upon in connection with any offer or solicitation with respect to any current or future M13 investment partnership.Past performance is not indicative of future results. Unless otherwise noted, this content is intended to be current only as of the date indicated. Any projections, estimates, forecasts, targets, prospects, and/or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others.Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in funds managed by M13, and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. A list of investments made by funds managed by M13 is available at m13.co/portfolio.